OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. General & Design

Q: Can you design the steel structure according to my country's building codes?

A: Yes. Our engineering team is proficient in international standards including ASTM (US), Eurocodes (EU), and GB (China). We utilize advanced software like Tekla Structures and SAP2000 to ensure every design meets local safety and seismic requirements.

Q: Do you provide customized solutions for specific industrial needs?

A: Absolutely. We specialize in custom-engineered steel buildings, from large-span industrial warehouses and multi-story commercial complexes to specialized equipment supports.

2. Quality & Manufacturing

Q: What grade of steel do you use?

A: We primarily use high-strength steel grades such as Q355B and Q235B, which are equivalent to ASTM A572 and S355. All raw materials come with Mill Test Certificates (MTC) for full traceability.

Q: How do you ensure the quality of the welding?

A: All our welders are AWS/ISO certified. We perform rigorous Non-Destructive Testing (NDT), including Ultrasonic Testing (UT) and Magnetic Particle Testing (MT), on all critical weld joints before they leave the factory.

3. Logistics & Installation

Q: What is the typical lead time for a project?

A: Lead time depends on the project’s scale and complexity. Generally, the fabrication process takes 4 to 8 weeks after the design drawings are approved.

Q: Do you provide on-site installation services?

A: We provide a complete set of detailed installation drawings and marking systems. For international projects, we can also dispatch experienced technical supervisors to your site to guide your local team through the assembly process.

4. Cost & Maintenance

Q: How do I get an accurate quote for my project?

A: To provide a precise quote, we need basic information such as the building dimensions (LxWxH), local wind/snow loads, and the intended use. You can fill out our contact form, and our sales engineers will respond within 24 hours.

Q: How long do your steel structures last?

A: With proper surface treatments like hot-dip galvanization or high-performance painting, our structures are designed for a service life of 50 years or more with minimal maintenance.

INFORMATION ABOUT US

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